FAQs

We’re committed to supporting our community of picturepath users by delivering the best digital timeline experperience. Check out our FAQs for further information about how to use Picturepath and how to get the most out of the app.

For Schools

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    Is there any training required for our Teachers and Senco’s to use this?

    No! We have deliberately built picturepath to be as intuitive as possible. There is a “how to use” guide which we supply to all schools and SENCOs who are using picturepath. There are also videos on our  YouTube account  of how to use some of the features and if you’re really stuck, drop us an email or give us a call and we’ll help you out.

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    Do parents have to pay to get access to the shared timelines?

    Picturepath is a free download for parents from the  Apple  and  Google Play  stores. Ordinarily there is a monthly charge for the premium version but if your school is using picturepath we offer this for free to any parents whose children are at the school. This way, the children will get the continuity of a timeline which shows both the home and the school part of the day, removing some of the anxiety that can occur around transitions.

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    Are there any discounts or concessions for MAT’s?

    Depending on the number of pupils involved, we can look into a reduced pricing option for MATs and purchasing groups.

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    Is picturepath available to non-UK based schools?

    Picturepath content is currently only available in English language, but if you have a request for an additional language please get in touch and we can look to add more as needs require.

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    How do I unsubscribe?

    t’s really simple, just email support@mypicturepath.com, or contact your sales contact. We will cancel your subscription straight away.